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Wellington North

The Essential Guide to Buying a Home: Understanding Septic System Inspections

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Congratulations on your decision to buy a home! As you embark on this exciting journey, it’s essential to consider all aspects of the property you’re interested in, including the septic system. While a septic system might not be the most glamorous feature of a home, it plays a crucial role in its functionality and value. Here’s everything you need to know about septic system inspections when buying a home:

  1. Why Septic System Inspections Matter: A septic system inspection is a vital part of the home buying process, especially if the property relies on a septic tank for wastewater management. This inspection helps identify any issues with the system, such as leaks, blockages, or structural damage, which could be costly to repair if left unchecked.
  2. When to Schedule the Inspection: It’s crucial to schedule a septic system inspection as part of your due diligence before finalizing the purchase of a home. Ideally, this inspection should take place after you’ve made an offer on the property and it has been accepted but before closing. This timing allows you to uncover any potential issues and negotiate repairs or adjustments with the seller if necessary.
  3. What to Expect During the Inspection: A qualified septic system inspector will conduct a thorough assessment of the entire system, including the tank, distribution lines, drain field, and any associated components – that can be visibly seen when the tank is pumped. They will look for signs of deterioration, damage, or malfunction, such as standing water, odors, or lush vegetation over the drain field. The inspector may also perform tests to check the system’s functionality and capacity.
  4. Potential Red Flags to Watch Out For: During the inspection, be on the lookout for any signs of trouble with the septic system. These may include slow drainage, gurgling sounds from drains, sewage odors, or wet spots in the yard. Additionally, if the property has a history of septic system issues or if it’s been several years since the system was last inspected or pumped, it’s especially important to thoroughly evaluate its condition.
  5. Negotiating Repairs or Replacements: If the septic system inspection reveals any issues, you’ll need to decide how to proceed. Depending on the severity of the problems, you may negotiate with the seller to cover the cost of repairs or replacements as a condition of the sale. Alternatively, you may choose to walk away from the deal if the issues are too significant or if the seller is unwilling to address them.
  6. Future Maintenance Considerations: Once you’ve purchased the home, it’s essential to prioritize ongoing septic system maintenance to ensure its longevity and proper function. Regular pumping, inspections, and responsible usage habits can help prevent costly repairs down the line and protect the value of your investment.

Septic system inspections are a critical step in the home buying process, providing valuable insights into the condition of the property’s wastewater management system. By understanding the importance of these inspections and knowing what to expect, you can make informed decisions and ensure a smooth transition into your new home.

If you are looking at a property and would like an experienced operator to pump and provide a visual inspection – give us a call today 519-323-2000!

Welcome Spring – With Snow & Showers

pzmija air conditioning, Cleaning & Servicing, furnaces, heating, hot water heater, HRV, HVAC, plumbing, septic pumping, Septic System, spring , , , , , , , , , , , , , , , , , , , , ,

Its been an interesting start to 2023 Spring, however Im sure all would agree this is a “normal” Ontario Spring where we are teased with some gorgeous summer like weather and then are hit with the snow again 😉

As we are eagerly awaiting the return of our spring weather here are some tips and hints to make the most of your own property!

  • Pump your septic – the spring is a great time to get your septic cleaned out so that you are confident you will be flushing great all year long! We pump out BOTH sides of the septic tank – the liquid and solid. Our driver is extremely knowledgeable and can also pick up on any potential issues for you! A royal flush is better than a full house!
  • Clean and Service HVAC System – this is for your Furnace/Boiler, Air Conditioner, Water Heater, HRV etc. They work hard for us and are able to last even longer when cared for with maintenance! Preventative maintenance can also pick up on issues before they get bad – like the furnace quitting in the middle of the winter!
  • Turn on your outside taps – we highly recommend turning the water supply off to your outside taps during the winter to prevent any freezing or possible water damage. The frost free faucets are much better, however its still good to turn off. Also if you possibly forgot this fall, its a good thing to remove your hose before the winter also, they can hold water and potentially cause issues!
  • Keeping in mind, being friendly to nature, “they” say its not good to do yard or garden clean up too soon, the bee’s also appreciate the dandelions as their first feed so if you can stand a bit of yellow, let it mellow for a bit 😉
  • Clean up around outside vents – ensure they are clear from any debris (especially plastic) and any plant material.

The spring is a great time to begin any projects you were thinking of over the winter

Give us a call today at 519-323-2000 or Email us to book your appointment today!

Reliance Requests Formal Inquiry under the Competition Act into misleading and abusive practices in door-to-door water heater rental sales

pzmija JJ McLellan , , , , , , , , , 0 Comment

Update: Our company chose to no longer do business with Reliance in 2013. We are able to provide our customers with affordable, reliable heating and cooling options by owning their own equipment! 

We received the following information from Reliance Home Comfort this morning. Please be advised that we are passing this information on as we are Service Agents for Reliance and this company mentioned (below) has also not only been misrepresenting Reliance but also have told customers in our service area that we would be doing the service for these National hot water heaters. To reassure our own customers and our customers through Reliance Home Comfort please be advised that –
We have NOTHING to do with National – never have and never will.

Below is from Reliance…

Reliance Requests Formal Inquiry under the Competition Act into misleading and abusive practices in door-to-door water heater rental sales

Earlier this week, we shared news that Reliance is suing National for using unfair practices and misleading representations including door-to-door selling practices that mislead customers. Today, the company issued the attached media release to announce that it has participated  in a formal six person complaint under Section 9 of the Competition Act that alleges that National and MorEnergy have breached the misleading provisions of the Competition Act.

We believe that taking action against these unlawful practices should be the priority of the Competition Bureau as these practices need to stop. Reliance’s participation in this formal complaint is part of our continued commitment to take a leadership role in cleaning up the industry and eliminating misleading sales practices by some of our competitors to the detriment of our customers. Reliance is working with the Ontario Ministry of Consumer Services on proposed regulatory amendments that will address many of the tactics used to mislead consumers approached by door-to-door sales people.

While I remind you that as a Reliance employee, it is inappropriate to speculate about or speak to the specifics of the company’s action against National, we do encourage you to advise your friends, family and neighbours to make them aware of any door knocking activity in your neighbourhood. Customers who feel they’ve been misled are encouraged to contact the Ministry of Consumer Services directly.

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Request for Formal Inquiry under the Competition Act into misleading and abusive practices in door-to-door water heater rental sales
Toronto, December 19, 2012 – Reliance Comfort Limited Partnership today announced that it has participated in a formal six person complaint under Section 9 of the Competition Act that alleges that National and MorEnergy have breached the misleading advertising provisions of the Competition Act.
Under Section 10 of the Competition Act the Commissioner is required upon application by six or more persons to undertake a formal inquiry and consider enforcement action. The Commissioner must also provide a formal report upon completion of the inquiry to the Minister of Industry, the Honourable Christian Paradis, who may require the Commissioner to undertake a further inquiry.

“We believe that taking action against these unlawful practices should be the priority of the Competition Bureau as these practices need to stop,” says Roger Rossi, President and CEO, Reliance Comfort Limited Partnership.
Consumer complaints regarding door-to-door tactics of some competitors are well documented:

Ontario Superior Court
 In July 2012, the Ontario Superior Court recently found that certain of National Home Service’s door-to-door sales tactics constituted a breach of section 52 of the Act. The relevant decision, Direct Energy Marketing Limited v. National Energy Corp, 2012 ONSC 4232 can be viewed at http://www.canlii.org/en/on/onsc/doc/2012/2012onsc4232/2012onsc4232.html.

Ontario Ministry of Consumer Services
 The Ontario Ministry of Consumer Services reports that water heater sales practices were the third most received consumer complaint in 2010 and were the subject of the second most received complaints in 2011. The Ministry reportedly received some 2,518 complaints in 2011. In 2012 complaints about water heater rental sales continue to be the second most frequent source of complaints to the Ministry. The Ministry has issued a Consumer Alert – Hot Water Rental. This alert is available on the Ministry’s website: http://www.sse.gov.on.ca/mcs/en/Pages/Consumer_Alert_Water_Heater.aspx.

 The Ministry has confirmed that it received120 separate written complaints about National’s practices in the first 10 months of this year.

Better Business Bureau
 The BBB reports that as at December 14, 2012, the BBB reported on its website that in the last three years it had received 103 complaints concerning National Home Services’ advertising and sales practices. A business alert contained on the site stated:
o BBB files indicate that this business has a pattern of complaints concerning misleading sales practices. Consumer complaints allege that door-to-door sales persons are misleading consumers, providing false information and using high pressure sales tactics. This company [National] was notified of our concerns on June 7, 2011. They have failed to correct the underlying reason for the complaints.

 As at December 14, 2012, the BBB reported on its website that in the last three years it had received 21 complaints concerning MorEnergy’s advertising and sales practices.
Police involvement

 In May of this year the Toronto Police Service issued a press release indicating that two salespersons acting on behalf of MorEnergy had been charged with attempted fraud for claiming they worked for Enbridge gas and advising the homeowner’s that there was a problem with their water heater to coerce them into signing a contract with MorEnergy. The Toronto Police Service issued the press release because they believe there were other victims of these fraudulent practices.

Generally, the issue of aggressive and misleading door-to-door sales tactics being used to sell hot water rental agreements in the Ontario markets is so profound that various community police services have issued public awareness statements, including:

 Toronto Police Service;
(http://www.torontopolice.on.ca/financialcrimes/enercare-know_your_rights.pdf)

 Halton Regional Police; (http://www.hrps.on.ca/PublicAffairs/Newsroom/Lists/MediaReleases/DispForm.aspx?ID=1941)

 Kingston Police Service; (http://www.police.kingston.on.ca/kpfrecentnewsarchivec17.php?command=viewArticle&ID=194&currentFeed=1)

 Ontario Provincial Police (Orillia);
(http://www.orilliapsb.ca/News%20Releases/Water%20Heater%20Scam%2016%20Nov%202009.pdf)

 Ottawa Police Service; and (https://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&ved=0CE
wQFjAC&url=http%3A%2F%2Fwww.munsteronline.ca%2Fimages%2FO.P.S.Activity%2520Update%25202011%2520Article%2520Mar%252011%2520to%2520Mar%252017.doc&ei=CZTLUP-GGO2u2AX-noGgBw&usg=AFQjCNEITp9xNatSWK_Re2xpAaY5YO9ZaA&bvm=bv.1355325884,d.b2I)

 Ontario Provincial Police (Peel). (https://www.enercare.ca/sites/default/files/Beware%20of%20Knock%20on%20your%20Door.pdf)

A number of companies have undertaken consumer awareness campaigns in response to the problem to help educate consumers on their rights. These include: http://www.burnedatthedoor.com; http://www.hotwaterfacts.ca; http://www.ignorethedoor.ca

Reliance’s participation in the formal complaint is part of a continued commitment to take a leadership role in cleaning up the industry and eliminating the misleading sales practices used by some of its competitors to the detriment of Ontario’s consumers. Reliance is working with the Ontario Ministry of Consumer Services on proposed regulatory amendments that will address many of the tactics used to mislead consumers approached by door-to-door salespersons. On December 17th, Reliance commenced an action against National Energy Corporation (National Home Services) in the Ontario Superior Court alleging unfair practices and the use of misleading representations during the door-to-door sales process. Reliance believes these practices contravene the Consumer Protection Act and the Competition Act.

Reliance is a Canadian company with its head office in Toronto and employs approximately 1100 people across the country. Reliance offers two core product areas to its over 1.6 million residential and commercial customers: Heating, Ventilation, Air Conditioning (HVAC) and Security Services. Reliance Home Comfort provides retail sale, rental, service and maintenance of heating, ventilation and air conditioning equipment. Its water heater rental business, based largely in Ontario, is the largest in Canada. Reliance Protectron Security Services, the second largest security provider in Canada, provides security system sales, rental, installation, service, monitoring to homes and businesses across the country. Visit www.reliancehomecomfort.com to learn more.

Media Contact:
Linda Smith
416-457-1814