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Welcome Spring – With Snow & Showers

Its been an interesting start to 2023 Spring, however Im sure all would agree this is a “normal” Ontario Spring where we are teased with some gorgeous summer like weather and then are hit with the snow again 😉

As we are eagerly awaiting the return of our spring weather here are some tips and hints to make the most of your own property!

  • Pump your septic – the spring is a great time to get your septic cleaned out so that you are confident you will be flushing great all year long! We pump out BOTH sides of the septic tank – the liquid and solid. Our driver is extremely knowledgeable and can also pick up on any potential issues for you! A royal flush is better than a full house!
  • Clean and Service HVAC System – this is for your Furnace/Boiler, Air Conditioner, Water Heater, HRV etc. They work hard for us and are able to last even longer when cared for with maintenance! Preventative maintenance can also pick up on issues before they get bad – like the furnace quitting in the middle of the winter!
  • Turn on your outside taps – we highly recommend turning the water supply off to your outside taps during the winter to prevent any freezing or possible water damage. The frost free faucets are much better, however its still good to turn off. Also if you possibly forgot this fall, its a good thing to remove your hose before the winter also, they can hold water and potentially cause issues!
  • Keeping in mind, being friendly to nature, “they” say its not good to do yard or garden clean up too soon, the bee’s also appreciate the dandelions as their first feed so if you can stand a bit of yellow, let it mellow for a bit 😉
  • Clean up around outside vents – ensure they are clear from any debris (especially plastic) and any plant material.

The spring is a great time to begin any projects you were thinking of over the winter

Give us a call today at 519-323-2000 or Email us to book your appointment today!

Preparing and Prepping for the Winter

After a brief slow down back in the Spring of 2020, the trades recovered and ramped up quite quickly with so many people spending more time within their homes. Naturally, people began investing within their home space to make improvements but also spending more time at home, our systems have truly been put to the test!

I understand being in the office of our HVAC and Plumbing office, as well as at the time, I myself was in the midst of our own major renovations on our own home! Trust me when I say patience is a virtue! 

With so many trades with full schedules it is now a great time to ensure you, and your loved ones are prepared in your home. Please ensure you check in on your loved ones living on their own too! Especially the seniors in our lives.

  • Check and change smoke detector and co-detector batteries 
  • If you are on a septic – do you know where your septic tank is? Locate the lids and it is recommended to check and pump as needed every 3-5 years – depending on how many people are living in your home.
  • Whether on septic or town sewers – any packaging that states it is “safe to flush” – please ONLY flush toilet paper and human waste. These “flushable wipes” have caused SO many issues including backups so please beware!
  • Change the furnace filter at least 3-4 times a year
  • Locate your furnace shut off Switch. If your power goes out, sometimes the power needs to be reset, this switch can do that. 
  • Ensure you have a back up source of heat. Permanent examples would be a fireplace on each level of your home. The nice thing about a gas fireplace is they will work when the power is out, except for the fan. Another great and very affordable option is little household space heaters that can be plugged in and moved where needed. If you are comfortable with wood, that is also an option too. 
  • Be sure you know where your main water shut off is located in your home. Along with any other plumbing equipment. 
  • Ensure you have a back up supply of water, in case you are without power or your pump stops working. Even if just for 24-48 hours.

If this past year has taught us anything (I can say this personally),  it’s also that our mental health is a key factor in everyone’s lives. As much as we truly would love to help everyone, we must be realistic and ensure we are able to support our loyal customers while also ensuring to avoid burnout! This is a good reminder for all, and not just those of us in the trades!

So, hopefully these tips will help you feel confident if you find yourself with a furnace, water or plumbing issue that you could handle it to a certain extent before your professional can attend in the morning or next business day. 

How Often Do I Need To Pump My Septic Tank | Septic System

How Often Do I Need To Pump My Septic Tank

The septic system for your home or business is designed to operate efficiently on its own for many years. There are a few factors that will determine its effectiveness of operation.

What To NOT Do When You Have A Septic Tank
• Do not put any unnecessary “Septic Tank” chemicals down the septic – a septic system is designed to do the work itself.
• Do not pour any household chemicals down the drain or toilet – especially bleach, paint, solvents, paint thinner, nail polish remover etc. All of these will disrupt the natural chemical balance in the septic system.
• Do not pour oils, grease or fat down the sink or toilet.
• Do not put any Feminine products into your septic system.
• Do not use excessive amounts of water in one or two days – spread the use over the week.
• Do not leave leaky water taps or toilets – this can accumulate to gallons of water entering your system unnecessarily.
• Do not drive any vehicles or large equipment over your septic tank or pipes – this will cause major damage.
• Do not plant any trees or flower gardens in, on or too close to the weeping bed.
• Do not build over your septic tank or weeping bed – if there is ever a problem OR when your tank needs to be pumped this will cost extra and may need to be removed or damaged to do the repair/pump.

All of the above issues can lessen the effectiveness of your septic system and cause pre-mature blockages or backups.

Depending on how many people live in your home you should check your septic tank yearly to ensure there are no visible blockages going out to the weeping bed and to ensure the “sludge” level is manageable. As the sludge level “solids” increases in the tank, the effectiveness of the tank to breakdown lessens due to the smaller capacity. The septic system is designed to work as a system with the tank and bed by breaking down the biologicals before the liquid wastewater goes out to the weeping bed for proper drainage and treatment. .

The average time between pumps for a typical household of 4 people would be approximately 3-4 years. This is in ideal conditions where none of the above “What NOT to do’s” are being done.If you have more than 4 people in your home you will need to consider pumping more often, as well the opposite if you have less people you could get by a couple/few more years before needing to pump.

It is important in the Spring to keep an eye on water levels in and around your septic system. With snow melting this can cause excess water in the system. Excess water in the system will disrupt the natural abilities of the septic system to properly decompose before the wastewater flows out to the septic bed.

If a tank is left too long between pumps the sludge or solids, can begin to clog the outlet to the weeping bed or worse clog parts of the weeping bed. When this happens the water and solids have nowhere to go and this is typically when sewage back up’s occur in the home.
When in doubt always call a professional – ensure that when you do call and book a cleaning they are removing all liquid and solids from your tank!

A Royal Flush Is Better Than A Full House!
Book Your Pumping Today 519-323-2000

Is Your Septic System Healthy!? | A Royal Flush Is Better Than A Full House

If you have a Septic System, how do you care for it?

A Septic System is in fact very simple – yet it requires regular maintenance to ensure it can still perform every vital task it is designed to do. The septic system is a network of pipes which begin in your home, drain into one pipe which is underground and is connected to the septic tank where the liquids and solids flow. The sludge sinks to the bottom and the liquid flows out to the weeping bed. As solids break down they will then flow out to the distribution box and leach out into the bed as well.


The sludge is what can cause your system problems. As the sludge accumulates, this will decrease the volume of your tank which then also decreases the retention of liquid before it leaves to the bed. If sludge is left too long this can cause your bed to plug up as there will be less space for the solids to break down and could flow out with the water into the bed. Worse is when the sludge reaches the outlet level and begins to plug up the distribution box, or worse the pipes in the weeping bed. If the system is left too long, unfortunately the weeping bed and tank will need to be replaced.

Septic Pumping - Royal Flush Is Better Than A Full House - Advert

How do you know if your septic is healthy?

  • Do you know where your septic tank and weeping bed are?
  • Keep track of when it was pumped last. Also ensure that when it is pumped that ALL of the tank is cleaned out – not just the water.
  • Do not put any unnecessary “Septic Tank” chemicals down the septic – a septic system is designed to do the work itself.
  • Do not pour any household chemicals down the drain or toilet – especially bleach, paint, solvents, paint thinner, nail polish remover etc. All of these will disrupt the natural chemical balance in the septic system.
  • Are your drains draining slowly? If so there could be a potential problem.
  • Is your grass exceptionally green or spongy to walk on near the weeping bed.
  • Do not pour oils, grease or fat down the sink or toilet.
  • Feminine products can also cause issues or clog a septic system.
  • Try to space out all of your water usage. Doing all of your laundry excessively on just Saturday and Sunday all day both days could cause potential issues with excess water entering the system. By using your water as equally as possible during the week this will allow the system to properly treat all of the water that enters and exits.
  • Repair any leaking taps or drains – leaking water – even just one drop per second can waste tens of thousands of litres of water per year!
  • Do not drive any vehicles or large equipment over your septic tank or pipes – this will cause major damage.
  • Do not plant any trees or flower gardens in, on or too close to the weeping bed.
  • Do not build over your septic tank or weeping bed – if there is ever a problem OR when your tank needs to be pumped this will cost extra and may need to be removed or damaged to do the repair/pump.
  • Have your tank checked at least every 5 years and pumped when necessary.
  • When in doubt – ask a professional!

Toddler dies after falling into uncovered septic tank | Pumper Magazine – Dedicated to the Liquid Waste Industry

An awful way to be reminded of the safety required with septic tanks. Even with the lids, they must be covered at all times to ensure the safety of any children, adults and animals.

We do required the lids to be accessible for pumping out your septic tank, however please do take all precautions when preparing your tank for the cleaning. Children are curious and very innocent. This is such a tradegy for this 2 year old.

Inspect your lids and ensure they are solid with no cracks or broken pieces. If you require new lids or would like an inspection please give us a call at 1-866-565-5513.

Toddler dies after falling into uncovered septic tank | Pumper Magazine – Dedicated to the Liquid Waste Industry.

Tech Topic: Grease Interceptors | Reeves Journal Staff

I saw this post on twitter today and thought it was a great article to share via our blog (in addition to twitter and facebook of course)!

Before becoming involved in the family business I really had no clue what a grease interceptor was or what on earth you would use it for – other than to “intercept” something … however now many years later I realize how important these are for many businesses.

Also… for any home owner how important it is to NOT put any type of oil/grease down your household drains. Have you ever left a pan sitting out on your counter after you’ve made bacon, and the grease in the pan begins to harden and forms a very thick film. Just think, if you had put that down your drain, even if you run the water for a few mintues, the grease will not cleanly rinse down your pipes without building up a residue as its making its way down the pipe – thus beginning to restrict the flow in your pipes. Do this multiple times a month after cooking anything with oil, for many years and you will have problems – which could result into major issues!

What could happen? Your pipes clog… where will you be affected? This could happen when you least expect it, you put your dishwasher on before bedtime, wake up in the morning to water all over your kitchen which is now flooding to your basement. Dishwasher’s do use hot water, however if over time this residue continues to build up and any food gets down the drain, this could clog and something that is preventable could cause thousands in damage. Where the damage can be major is where your household water waste and sewer water goes into your septic or sewers. If things get blocked here, you could have a backup in your basement… I dont need to go into any further detail because we can all imagine how awful that wouild be !  

Read the article below… if you have any questions feel free to give Jamie a call at the office and if you are ready to have your grease interceptor pumped out or your septic pumped give us a call 1-866-565-5513!


Tech Topic: Grease Interceptors
by the Reeves Journal Staff
March 5, 2012

Everybody likes to eat at a restaurant once in a while. We love our carne asada and pasta with pesto and all the things that taste better somehow when somebody else prepares them. There’s one small problem, though. Commercial kitchens prepare a boatload more food than a residential facility. That means more food waste, more water used and more fats, oils and greases doing down the drain.
   Left alone long enough, these FOGs can get into a municipal system and clog it right up with vast quantities of semi-congealed, sticky gunk that costs a fortune to remove. Enter the grease interceptor. Think of them as “rest stops” along the drain line where the outgoing water/FOGs emulsion can rest a minute and take advantage of the old “oil and water don’t mix” thing for the water to shed the FOGs before heading on down the line.
   “They’re required by code for commercial kitchens,” said Charlie Ismert of Schier Products, a manufacturer of drain line purity products based in Edwardsville, Kan. “They get installed downstream of the kitchen waste lines and the waste water goes into the grease interceptor. The two biggest differences between the Uniform and the International codes when it comes to grease interceptors are the UPC doesn’t allow garbage disposals or dishwashers to discharge through a grease interceptor.” [This may have changed-IAPMO said the 2012 editions of its Uniform Plumbing and Uniform Mechanical Codes were set to be available Mar. 1. See pg. 23. -Ed.]
   Basically, Ismert said, “It gives the flow enough time and space to let Mother Nature do what she wants to do.”
   Michael Whiteside, president of MIFAB, a manufacturer of commercial and industrial plumbing and drainage products based in Chicago, said the whole thing is based on the old “oil and water don’t mix,” thing. 
   “Oil and grease will rise to the surface in the grease interceptor, just as if you were on a lake or ocean and you spill some gasoline onto the water,” he said. “The idea is to size the interceptor to be big enough to hold the water long enough so there’s time for the FOGs to rise to the surface. If not, and FOGs are emulsified into the incoming water, it won’t have time to separate and will blow right out the other end.”
   Grease interceptors are commonly made of rolled steel, stainless steel or one of two types of plastic, polyethylene or polypropylene. There are even interceptors made of Fiberglas, Ismert said. Each material has its own application. “Most of the automatic recovery units are stainless steel, but the regular units are mostly 10-gauge hot rolled steel,” Whiteside said. “That’s because most people don’t want to pay stainless steel’s cost, but stainless is better because it lasts longer in the long haul.”
   Plastic interceptors, Whiteside said, are becoming more popular and MIFAB, like most companies, offers plastic versions. “When you get into custom sizes and really large units they tend to be (rolled) steel,” he said. There is a lot of automatic recovery grease interceptors sold in Atlantic City, for example, because they want to know it will automatically remove the grease as it comes in.
   The market, Ismert said, caters to two different strategies or grease removal. 
   Most new construction markets where there is still real estate available will want the grease interceptor to be installed outside: “For the more landlocked markets and more Midwestern markets, they’re used to seeing indoor, typically smaller, grease interceptors. These will be under the sink or buried in the floor of the kitchen. We make both.”
   But, he said, if he were a restaurant owner, he would “want that thing out of my kitchen.” Grease interceptors at work are, by their very nature, some nasty, nasty things. With an in-kitchen installation the cooks run the risk of a seal going bad and then having bad smells come up into the environment. “And you do have to pump these things out when they get filled up,” he said.
   “The biggest problem with grease interceptors is they’re not cleaned enough,” Whiteside added. “That’s because they’re horrible things. Nobody wants to clean them so they get full and everything just passes right through. There are also cases of plumbing lines becoming blocked-filled with grease-because grease interceptors aren’t being maintained or aren’t even there in the first place.”
   One way to make sure the interceptor is cleaned regularly is through the installation of an automatic recovery interceptor. In drastic cases, such as recently in relatively tiny-but restaurant-rich-San Francisco, automatic recovery units are mandated by law. “We know these things aren’t cleaned-nobody wants to clean them and as much as we talk about it it’s not happening,” Whiteside said. “The city doesn’t have the resources to go around and inspect them so now you either have an automatic recovery unit or you don’t get the permit to open the restaurant.”
   Automatic recovery grease interceptors, which are offered by most manufacturers, often use an internal skimmer wheel to nudge the FOGs out of the unit and into a portable container for easier removal.
Which begs the question, removal to…where, exactly? “At best they’re probably throwing it in a dumpster,” Ismert said. “At worst they’re probably taking it and dumping it by the side of the building or in a floor drain that bypasses the interceptor. Our recommendation is to have a professional come and pump it out, whether it’s inside or out. Pump-out charges vary from region to region, but I’d say a minimum of $100 to pump out a grease interceptor, depending on where you are in the country.”
   OK, so some companies accept money to cart the goop away. Other companies will pay the restaurant for the stuff: “It has multiple uses, Ismert said. “Brown grease from grease traps, I believe, can be made into biogas by catching the methane from the decomposition process. They’ll turn it into animal feed. They’ll spread it on agricultural fields in a certain mix with lime and other things. Some treatment plants are geared up for treating it. I don’t know exactly what that means, but they dewater it and sell some sort of fertilizer cakes or something.”



the Reeves Journal Staff


Singular Green Onsite Wastewater Treatement – Septic System || Mount Forest JJ McLellan

Join us for an Information & Demonstration of the Singular Green (by Norweco) Complete Onsite Wastewater Treatment Package A great “green” alternative for your Septic System!

Information, Demonstration & BBQ

At our shop located at 695 Queen Street West in Mount Forest On Thursday May 12, 2011 from 4-8pm.

As your local, factory-trained, certified and licenses Singular Green Dealer we Sell, Install and Service every waste water treatment system with Pride! Consider the facts… Provided by Norweco

  • The Singular Green treatmetn unit is certified to NSF Standard 40 & the Bio-Kinetic Sstem is certifieid to NSF Standard 46. These listings provide you the highest safety, reliability and quality.
  • Contained in a rugged, heavy duty, UV protected polyethylene tank, the Singular Green treatment system weighs less than 900 pounds and can easily be installed with a backhoe.
  • 48-hour retention in the Singulair Green system reduces tank pumping frequency as compared to other systems that have smaller capacity.
  • System operating costs are low. The only electrical component is our low RPM Singulair areator.
  • Durable, reliable componets are safely installed out of sight, below grade. No exposed power cords, compressors, equipment or air lines that are above ground and accessible to children or pets.
  • The patent-pending internal and external ribbed design assures long term tank integrity and minimizes the potential for tank damage due to careless pumping or hydraulic forces.
  • The robust tank design and integrally molded internal walls allow Singular Green to be installed up to three feet below grade. Injection molded risers and lids, with tamper resistant fasteners, provide security, strength and safety.
  • Single tank convenience; the Singular Green contains pretreatment, aeration, clarification, filtration, flow equalization, optional disinfection and dechlorination all in one compact treatment unit. The need for addtional treatment system tankage is eliminated.
  • The inherently strong ribbed-arch shape of the Singular Green tank allos the use of most native soils for backfill and minimizes the need for water during the installation process.
  • The Singular Green system automatically equalizes influent and effluent flow through all stages of the treatment process. Even during periods of extreme hydraulic or organic overload, effluent quality is maintained. Variations in flow do not affect treatment performance or system operation.
  • Your local, factory-trained, certified and licensed Singular Green dealer sells, installs and services every wastewater treatment system with pride!

As a Norweco distributor we are fully trained to install your Singular Green system and any other Norweco product you may choose to protect your environment!

Our company has completed the Norweco nationally accredited Singular Green factory-training program and we have 5 fully trained technicians for the install and service of your Singular Green system!

Merry Christmas from Our Families to Yours || Plumbing & Heating Mount Forest

A typical winter in Mount Forest with lots of snow!

We would like to extend our best wishes for a very Merry Christmas & Happy New Year 2011! Stay warm and safe and enjoy the time with your family.

All the best…